Last Updated: 24.07.26

Thank you for shopping with My Impressions. As most of our products are personalised and made to order, we take special care in crafting every item before dispatch. Please read our shipping policy below.

Order Processing

Most of our products are customised according to the photo, name, logo, or text provided by the customer.

  • Orders are processed only after successful payment confirmation (except Cash on Delivery orders where applicable).
  • Personalised products require production before shipping.
  • Processing time may vary depending on the product and order quantity.

Production Time

As every customised product is individually prepared, production usually takes:

  • Personalised Products: 2–5 business days
  • Corporate & Bulk Orders: Production time depends on order quantity and customisation requirements.

Our team will inform you if additional production time is required.

Shipping Time

Once your order is dispatched, estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Locations: 3–7 business days
  • Remote Areas: Delivery may take slightly longer depending on the courier service.

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking ID via email, SMS, or WhatsApp (where applicable), allowing you to track your shipment online.

Delivery Attempts

Our courier partners may attempt delivery more than once.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or unsuccessful delivery attempts, additional shipping charges may apply for re-dispatch.

Address Accuracy

Please ensure that your shipping address, contact number, and PIN code are correct while placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged or Lost Shipments

We carefully inspect every product before dispatch and use secure packaging to minimise transit damage.

If your order arrives damaged or appears to have been lost during transit, please contact us within 48 hours of delivery (or expected delivery date) with relevant photos and order details so we can assist you promptly.

Need Assistance?

If you have any questions about your shipment or delivery, please contact our support team.

Email: support@myimpressions.in

Phone: +91 89027 70989